Learning

Overview#

The Learning module (LMS) covers course authoring and versioning, learning paths, lessons, quizzes, enrollments (including mandatory training), graded assignments, and certificates.

Purpose#

Show employees how to enroll in and complete a course, and show Learning Administrators how to build and assign content.

Prerequisites#

• At least one published course (or learning path) to enroll in.

Step-by-Step Instructions#

Building a course (Learning Administrator)#

1. Create a Course. Courses are versioned — each edit can become a new course version.
2. Add lessons to the course version, and add quizzes with questions and answers where knowledge checks are needed.
3. Tag the course, link relevant skills, and set any prerequisites.
4. Publish the course version to make it available for enrollment.
5. Optionally group several courses into a Learning Path with a defined order, then publish the path.

Assigning training#

1. Assign a course to an individual, in batch to a list of employees, or to an entire department.
2. Use mandatory-apply to bulk-require a course for a target group; enrollments in this case may require approval before they start, depending on configuration.

Taking a course (employee)#

1. Open My Learning in the learning area, or self-enroll in an available course.
2. Start the course, complete each lesson, and use Resume to pick up where you left off.
3. Take the quiz where required; attempts are tracked.
4. Submit any graded assignment associated with the course for review.
5. Mark the course complete once all lessons (and any required quiz/assignment) are finished.

Certificates and progress#

1. View your issued certificates under My Certificates once a course or path is completed.
2. Administrators can issue or revoke certificates, and review completion, pass-rate, and mandatory-compliance analytics.

Screens Involved#

Expected Results#

Employees can find, take, and complete assigned or self-enrolled training, with progress and quiz attempts tracked, and administrators can see completion and compliance at a department level.

Not Available in This Release#

Common Mistakes#

• Editing a published course version directly instead of creating a new version, which can cause confusion about what learners already completed.
• Assigning mandatory training without checking whether your configuration requires enrollment approval first.
• Forgetting to publish a learning path after adding courses to it.

Troubleshooting#

A course does not appear in My Learning.#

Confirm the course (or its current version) has been published and that you have either been assigned it or that self-enrollment is open for it.

My quiz attempt did not save.#

Complete the quiz using the in-app "play" flow rather than navigating away mid-attempt; attempts are recorded as you submit them.

Related Pages#

FAQ#

Best Practices#

• Version a course instead of editing it in place once learners have started it.
• Group related courses into a learning path for structured onboarding or compliance training.
• Review completion and pass-rate analytics after each mandatory training rollout.